Canadian Pet Care Professional Development

Upcoming Live Expert-Led Educational Sessions

May 2026

Dog Owner and Handler Liability - How to Protect Yourself

Mon, May 11 • 12:00pm - 1:00pm EDT
Did you know that as a dog walker, sitter, groomer, trainer or daycare operator, you could be legally considered the "owner" of a dog in your care? A recent Court of Appeal decision has shifted the liability landscape for Canadian pet care professionals, and most aren't aware of what it means for them. In this educational session, lawyer Matthew Gervan breaks down the Dog Owners' Liability Act, the recent ruling, and the practical steps you can take to protect yourself and your business through proper contracts, insurance, and risk management.

Ask the Coach - Hosted by Petbizpeople.ca

Wed, May 13 • 1:00pm - 2:00pm ET
Join Jessica and Matthew from PetBizPeople on the second Wednesday of every month for Ask the Coach. One hour, live, where Canadian pet pros bring their real business questions (hiring, pricing, scaling, burnout, or whatever's keeping you up at night) and get straight answers from coaches who've built and scaled pet businesses themselves. No fluff. No pitch. Just the conversations you wish you could have with someone who gets it.

HR Power Hour - Employee Engagement Part 2 – Motivation & Recognition

Thu, May 21 • 3:00pm - 4:00pm EDT
Recognition isn’t just a nice-to-have—it’s a business strategy. This month, we’ll dive into what truly motivates employees and how to create a recognition program that works for your pet care business. From low-cost ideas to impactful gestures, you’ll leave with practical ways to boost morale and performance.

June 2026

Enrichment as a Service: Adding Value for Your Clients' Dogs and Cats

Tue, Jun 2 • 11:30am - 12:30pm EDT
Pet pros are uniquely positioned to coach clients on enrichment, but it requires knowing what actually works. Smriti Pratishruti, founder of PawzNDogz, joins us to share the science and practice behind canine and feline enrichment, including snuffle feeding, slow feeding, and interactive play. Walk away with a clear framework for talking to clients about mental stimulation, recommending the right tools, and positioning enrichment as part of your professional service offering.

Ask the Coach - Hosted by Petbizpeople.ca

Wed, Jun 10 • 1:00pm - 2:00pm EDT
Join Jessica and Matthew from PetBizPeople on the second Wednesday of every month for Ask the Coach. One hour, live, where Canadian pet pros bring their real business questions (hiring, pricing, scaling, burnout, or whatever's keeping you up at night) and get straight answers from coaches who've built and scaled pet businesses themselves. No fluff. No pitch. Just the conversations you wish you could have with someone who gets it.

Sit. Stay. Reacap.

Wed, Jun 10 • 3:00pm - 4:00pm EDT
Join us for an hour of real talk, shared wins, troubleshooting, and connection with people who understand the ins and outs of professional pet care.

Chemical Free Tick and Flea Prevention - What Every Canadian Pet Pro Should Know.

Thu, Jun 11 • 10:00am - 11:00am EDT
Ticks are no longer a “cottage country” problem. They’re showing up in backyards, city parks, and on client dogs across every Canadian province, and your clients are asking harder questions about what goes on (and in) their pets. Join Tickless Canada for a live session built specifically for pet care professionals. We’ll walk through how ultrasonic and plant-based tick and flea protection actually works, where it fits alongside conventional options, and how to confidently answer client questions about chemical-free alternatives. You’ll leave with practical knowledge you can apply on walks, in daycare, in boarding environments, and in the conversations you have with clients every day.

HR Power Hour - Employee Engagement Part 3 – The Role of Managers in Engagement

Thu, Jun 18 • 3:00pm - 4:00pm EDT
Managers are the secret ingredient in employee engagement—but only if they know how to lead effectively. In this session, we’ll explore the critical role managers play in creating a positive, committed team.

Tick Talk: What Every Canadian Pet Care Professional Needs to Know

Thu, Jun 18 • 8:00pm ET / 5:00pm PT
Ticks are a growing concern for pet care professionals across Canada, and as someone who works with animals every day, you're on the front lines. Join us for an expert-led session covering everything you need to know: where ticks hide, which species to watch for in your region, how to safely remove them, and what to do next, for the pets in your care and for yourself.
Your host: Lisa Wagner, Operations Director, Walks 'N' Wags Pet First Aid National Leaders in Pet First Aid

July 2026

Ask the Coach - Hosted by Petbizpeople.ca

Wed, Jul 8 • 1:00pm - 2:00pm EDT
Join Jessica and Matthew from PetBizPeople on the second Wednesday of every month for Ask the Coach. One hour, live, where Canadian pet pros bring their real business questions (hiring, pricing, scaling, burnout, or whatever's keeping you up at night) and get straight answers from coaches who've built and scaled pet businesses themselves. No fluff. No pitch. Just the conversations you wish you could have with someone who gets it.

Ready to Build Your Dream Team? w/ Doug the Dog Guy

Tue, Jul 14 • 12:00pm - 1:00pm EDT
In under 60 minutes, Doug the Dog Guy will show you how to transition from a solo pet sitter to a team leader! Q&A to follow!

Sit. Stay. Reacap.

Wed, Jul 15 • 3:00pm - 4:00pm EDT
Join us for an hour of real talk, shared wins, troubleshooting, and connection with people who understand the ins and outs of professional pet care.

PUBLIC OPEN HOUSE: Live Tour + Q&A

Jan 8, 2026 @ 12:00 PM EST

Join Erika and Morag for a free live Zoom session open to all Pet Care Professionals across Canada where we’ll walk you through the real benefits of CPCP – from HR support and business tools to marketing resources, provincial hubs, and our Verified PRO standards Plus a tour of the member portal!

Live Q&A included. Replay will be available for all who register.